Frequently Asked Questions
All artwork is printed and framed to order; please allow approximately 2–3 weeks for production and delivery. We can expedite shipping at an additional cost, please contact janbirchphoto@gmail.com for more details.
Because each piece is custom-made to your specifications, all sales are final and we do not process returns, refunds, or cancellations. In the rare case your framed print arrives damaged, please notify us within 5 business days with photos of the damaged artwork and original packaging to qualify for an insurance-covered replacement.
FINE ART PRINTS
All prints are original products of the Jan Birch Print Shoppe, produced as high-quality giclées using pigment-based inks on archival matte paper. These professional-grade prints feature a smooth matte finish for long-lasting vibrancy. Prints are shipped rolled in protective tubes to ensure they arrive in perfect condition.
FRAMED PRINTS
Our handcrafted frames are made-to-order from real wood (available in White, Black, Natural, or Walnut) and include UV-shielding plexiglass to protect the integrity of the art. Each piece arrives ready-to-hang with a professional wire or cleat system. Framed prints feature a 2-inch white buffered border around the photograph.
We offer a dedicated trade program for interior designers that includes exclusive discounts and tax-exempt ordering; please see TRADE LINK for details on how to get started. For brand collaborations and partnership inquiries, please contact Jan directly at janbirchphoto@gmail.com.